Shipping policy
Last Updated: September 1, 2025
Thank you for shopping at Gratefulgumdroptree.com We’re committed to delivering your purchase as quickly as possible so you may enjoy your holiday season. Please review our shipping policy below.
1. Processing Time
Orders are typically processed within 1–2 business days(Monday–Friday, excluding holidays).
During peak times or promotions, processing may take up to 3 business days.
2. Shipping Rates & Delivery Times
We offer domestic US shipping options:
Domestic Shipping (U.S.)
|
Shipping Option |
Estimated Delivery Time |
Cost |
|
Economy Shipping |
7–10 business days |
Calculated at checkout |
|
Various UPS Method |
2–7 business days |
Calculated at checkout |
|
|
|
|
3. Order Tracking
Once your order has shipped, you’ll receive a confirmation email with tracking details. International tracking availability may vary depending on the shipping carrier and destination.
4. Delays & Lost Packages
While we work with trusted carriers, occasional delays may occur due to weather, customs, or other unforeseen issues. If your order has not arrived within 14 business days (domestic) or 30 business days (international), please contact us at gumdroptreelane@gmail.com for support.
5. Incorrect Shipping Information
Please verify your shipping address before submitting your order. Gumdrop Tree Lane LLC is not responsible for lost packages due to incorrect or incomplete addresses provided by the customer.
6. Damaged or Missing Items
If your order arrives damaged or with missing items, notify us within 7 days of delivery. Include your order number and clear photos. We’ll make it right by issuing a replacement or refund.
Questions?
We’re here to help! For any shipping-related inquiries, contact us at:
gumdroptreelane@gmail.com